My husband and I took a dive trip with Calypso out of Port Douglas in early June. During the trip, my husband and I were snorkeling at the 2nd dive site when I felt a jellyfish sting along my lip and cheek. I had heard jellyfish stings in this region could be dangerous, but when I alerted some of the crew, they shrugged it off as an unfortunate occurrence. About 30 minutes later, I begin to have pain and tightness in my back and hips. Soon after, I began to vomit anything I tried to eat or drink. I became distraught about the pain and vomiting I was experiencing, unsure about what was going on. When the captain became aware of my situation, he asked me some questions about my symptoms. He told me he didn’t think I was having a reaction to the jellyfish sting because I was not “writhing on the floor in pain”. He told me my vomiting was a result of sea sickness (even though the water was totally flat). I spent 4+ hours on the boat in pain, unable to keep anything down. Even when I asked them to consult a doctor onshore, the captain said the doctor was not concerned with my symptoms and it was not an emergency. It turns out after being admitted to the ER later that night, I was a victim of a venomous box jellyfish sting and Irukandji syndrome, which has been deadly in some cases. I went through hours of pain, sweating, and vomiting after the crew of Calypso convinced me I was not exhibiting any serious symptoms. After making them aware of their error, the director of the company refused to acknowledge any error on their part. This whole experience ruined not only my day on the reef, but left me feeling upset, angry, and emotional. There were multiple opportunities for Calypso to step in and get me the necessary medical attention to minimize my pain and suffering. We the clients are not educated on the symptoms of a life threatening box jellyfish sting, and Calypso’s staff most definitely should be. Erring on the safe side in this case could have saved me many hours of excruciating pain, days of extreme discomfort, and a life time of traumatic memories.
My day spent on the Reef with my family, aboard a Calypso dive boat is one of my cherished memories. The skipper chatted to me and the instructors were patient with my first attempt at scuba diving. Those aboard not swimming, had the choice of snorkelling or seeing the multi-coloured coral and tropical marine life through a glass bottomed boat and my lunch and snacks were freshly sourced by this family owned Company. Their rainforest adventure looks just the thing for my next holiday in Port Douglas.
I did three trips with Tropical Journeys and enjoyed them all thoroughly. Had an amazing day snorkelling on the reef, where the Calypso crew took such good care of us all, provided a great lunch and interesting information on the reef and really supported the ones who were a bit nervous. My trip to Cape Tribulation with Daintree Tours was fascinating - the guide had such great knowledge of the rainforest and was very friendly, and I really liked the variety of things we saw and did. I then completed this trio with a sublime sunset sail. What a way to end my holiday – perfect!
Incredible and exciting experience. Totally professional staff and very reassuring to the passengers on board who were not experienced with boating and the sea. They conveyed complete trust and ensured the experience was maximised for all their passengers. Highly recommended to tourists from all walks of life.
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