I was not impressed by these peoples service. They told me it would take 3 weeks to get my curtains done and when I called 4.5 weeks later they told me that the material I wanted wasn't in stock and that they had to order it in and when it finally did come in....they sat around and twiddled their thumbs. Nothing was done until I called up and enquired.
It took them almost 6 weeks to get my curtains done. The only reason it took even that long was because I wrote them an email explaining my anger and disappointment and they "rushed" my order. After talking to other curtain makers they said that in that situation the curtains would have been installed within 48hrs. Not two weeks.
I've told all my friends to go somewhere else and not here. not worth the "discount" If you do decide to go with them I would suggest constantly checking to see if they are on schedule.
I refuse to take any of my business there.
We spent 5 nights and had friendly treatment, ready assistance, roomy apartment and handy too. Loved the place. Very fairly priced and not too many rules shoved in your face when you arrive. Thanks Craig and Dave. We'll be back....New Zealand
We arrived at the Cairns Queenslander on the 16th NOV and left on the 23rd NOV. Before my family left we were a bit worried what it would be like after reading the reviews. When we arrived we got checked into a room around 10am which was good considering I was told 2pm and then taken to our room. I would have to say walking down the path to get to my room was daunting as I look liked a third well country, rust on metal pipes which they tried to paint over, old laundry facilities in the hall ways. We opened the door and entered the room where I thought OMG what have i done but after a few hours and things started to get unpacked I was not as bad you sort of get used to it. Beds were conformable as were the lounges. Laundry was located in your room near the kitchen but was terrible it took me around 3 hours for some cloths to dry in the dryer. Rooms were serviced every day. The pools were alright (no spas) needed a clean but the same as in the photos. It takes around 20-25 minute walk to Cairns at a pretty fast pace which was annoying as it was down and back 3 times a day. Parking was secure. After a week it was good to leave but next time I would prob stay somewhere else cause the walking distance to Cairns. Overall not bad just got to get use to it!
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