I just called Mackie Plumbing as I need a plumber to find a water leak somewhere underneath our concrete slab - a pretty big job. Initially I thought the whole "press 1 for ##, press 2 for ##" was pretty impersonal and then I had to sit on hold. The guy seemed to know what he was talking about and was friendly enough but they work short hours which makes it hard for us working class folk. At the end of the day we need to work to be able to pay their bill, plus not everyone can afford to have a day off work just to sit around and wait for a plumber. They should be able to do an early morning or late afternoon or a weekend if necessary, and because of their inability to be flexible they've lost my business.
Best plumbers in Cairns hands down!! We had problems with our toilet so we rang a few plumbers who said they were flat out until we rang Mackie Plumbing and they came the very next morning and at the time they said they would (no waiting around all day). We also got a quote on replacing the old toilet with a brand new one including installation and the new toilet was installed very promptly and efficiently and there was no mess left behind at all!! Very competitive rates too! Highly recommended!!
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