I usually give Sidewalk Cafe (outside of the Oxford pub in the mall) a miss because the service is so slow, but today I quashed my misgivings and got a cappucino to takeaway as I was in the area.
I waited 5-10 minutes at the counter before someone appeared to take my order. There were two staff behind the partition fiddling around with food who could have done this, as the girl who was obviously designated to take orders and who eventually came to take my order was clearing tables.
She took my order and I then proceeded to wait 20 minutes while the girl took about 10 orders and the other staff kept taking out meals and doing whatever it was they do behind the partition. The girl running out the food finally made my cappucino as the other one continued to take orders.
This really reinforced why I never go to the Sidewalk Cafe. I have been there to dine in for lunch and the food is great but really, it takes 2 minutes to make a coffee, as I myself know from experience working in a very busy cafe.
I don't think it's the fault of the staff, I think the management need to take a good look at the way their staff works as a team.
open 7 days & nights for lunch & dinner. bar open from 10am daily. reservations essential for Bistro meals. bottlemart specials available monthly. situated 6kms from Laguna Quays.take the Midge point turnoff after the o'Connell river, The Midge Point Tavern is 12kms up kunapipi road onto conder parade.
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