Address :
67 Cahills Road, Byfield
Phone :
(07) 4935 1235
Category :
Restaurants- Family Dining

Favorable Reviews

wayne-hoey

Great place, must go more often wayne


Posted By: regarding Ferns Hideaway

a-google-user

This is a fantastic place! The unique setting, the log cabins, the music, the wildlife, the great food, and Great people! A Must Visit Cheers MarkT (Member NTC)


Posted By: regarding Ferns Hideaway

Place your Review Now

Critical Reviews

a-google-user

HORRIBLE ! What has happened to customer service? The female proprietor here actually accused me of being a LIER after she made a mistake and double booked our accommodation. Some people just shouldn't be in customer service. I would have been nice about the whole problem if she had just been honest and said she made a mistake. Instead she accused me of lying to make herself look better in the eyes of the other guests in her office and was very rude to me. Since then I have herd other similar complaints about the rude staff. It looks beautiful but there are other resorts close by with staff who actually treat their guests with respect!


Posted By: regarding Ferns Hideaway

Place your Review Now

  • Sharing my Thoughts

    Great place, must go more often wayne

  • Ferns Hideaway

    HORRIBLE ! What has happened to customer service? The female proprietor here actually accused me of being a LIER after she made a mistake and double booked our accommodation. Some people just shouldn't be in customer service. I would have been nice about the whole problem if she had just been honest and said she made a mistake. Instead she accused me of lying to make herself look better in the eyes of the other guests in her office and was very rude to me. Since then I have herd other similar complaints about the rude staff. It looks beautiful but there are other resorts close by with staff who actually treat their guests with respect!

  • Sharing my Thoughts

    This is a fantastic place! The unique setting, the log cabins, the music, the wildlife, the great food, and Great people! A Must Visit Cheers MarkT (Member NTC)

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